August 2025 Broker Report

IN THIS ISSUE

The Value of Representation Initiative

The industry is changing, and so are the demands clients place on their agents and brokers. To help you better promote yourself and convey the intrinsic value you bring, we’ve created the Value of Representation initiative, offering flyers, slides, and more for real estate professionals to use at their discretion. Browse our resource page and check back later for updates!

Data That Tells a Story

As part of our Value of Representation campaign, we dug deep into the data to find just how valuable it is to use a verified, MLS-affiliated agent. Check out our findings here. 

The Importance of Transparency

CEO Art Carter and VP & General Counsel Ed Zorn have another sit-down, this time to discuss the noise surrounding “seller choice” and why maintaining market transparency is key to a successful industry.  

• Full Video 
• Part 1
• Part 2
• Part 3

CRMLS Wants to Connect with Your Marketing Team

CRMLS takes pride in being broker-first, and we’re always looking for new ways to share important information with you.

The CRMLS MarCom team is working to build connections with the marketing teams at participating brokerages as a new touchpoint to ensure transparency in all CRMLS efforts.

If you’d like to participate in this collaboration and connect your marketing team with ours, please fill out this short form.

Compliance

How to Use the MLSA Form as an Exclusion Form

When excluding a listing from the MLS for any period, a signed exclusion form from the seller is required. The Multiple Listing Service Addendum (MLSA) form can be accepted as an exclusion form, provided it is filled out correctly. Otherwise, it will be considered invalid.

Below are some helpful tips on how to fill out the MLSA:

Section 3D: Must be filled out if a valid listing agreement is in effect, but the listing is being excluded from the MLS for the entire listing period OR until a specific date.

Section 3D – 2: Must be check-marked if the Seller wishes to exclude the listing from the MLS.

Section 3D – 2A: Requires a valid calendar date if the Seller wishes to exclude the listing from the MLS until a specific date. This will be your “Active In MLS Date,” and clarifies when the Seller wishes the listing to be placed in the MLS for the public and Buyer Agents to view.

Section 3D – 2B: Must be check-marked if the Seller wishes to exclude the listing from the MLS for the entire listing period.

Section 3F: CRMLS adopted the Clear Cooperation Policy. Therefore, this will not be check-marked.

The Seller may always sign additional documentation to change (shorten or extend) the On Market Date per the MLSA, as long as it is completed prior to: 1) Submitting the property in the MLS, 2) Marketing the property to the public, 3) The Active In MLS Date.

Please note that all excluded listings must be Registered within two (2) days of the effective date of the listing agreement. You can Register the listing by going to the REcore Dashboard and selecting “Registered Listings” on the left column.

Click the following links for more information on the excluded listings, the Registered process, and Clear Cooperation Policy:

• Registered Listings
• Registered FAQs
• Registered Status Slide Deck
• Clear Cooperation Policy

Types of Properties; Responsibility for Classification

The CRMLS Compliance Knowledgebase is a collection of guides, reference materials, and FAQs availableon the CRMLS Compliance webpage. Search or browse by topic to find answers and instructions for your most common inquiries.

This month, we highlight CRMLS Rule 7.6 – Types of Properties; Responsibility for Classification. When entering a new listing, selecting the appropriate Property Type is very important. If the incorrect Property Type is selected, CRMLS may request that the listing be canceled and re-entered using the correct Property Type.

Per CRMLS Rule 7.6, the MLS shall accept listings that satisfy the requirements of these rules on the following types of property:

1. Residential
2. Residential Lease
3. Residential Income
4. Lots and Land
5. Mobile Home
6. Commercial
7. Commercial Lease
8. Business Opportunity

It is the responsibility of the Listing Broker to properly classify the type of property listed, and if necessary, obtain a legal opinion to determine the correct classification. By classifying the type of property listed, the Listing Broker certifies that the listing falls under the classification designated.

For more information on CRMLS Rule 7.6, please view our Rules and Policies.

To search the Compliance Knowledgebase library in its entirety, please click here.

Compliance Presentations Available to Your Brokerage

As a reminder, CRMLS Compliance is available throughout the year to provide your agents with various complimentary presentations. Presentations are available both in-person and virtually. Please fill out our form to schedule Compliance training for your office.

Broker Compliance Helpline

You can contact the Broker Compliance Helpline in three simple steps:

1. Make sure your MLS ID is ready (note that only active brokers, office managers, and personal/office assistants connected to a broker or office manager can use the Broker Compliance Helpline). To learn if your ID has the correct MLS user class, please email brokers@crmls.org. 
2. Call 909-859-2043.
3. Press 3 to speak directly to a Compliance Analyst for assistance. 

You can reach us Monday – Friday from 8:30 AM – 4:00 PM PT. 

Note: Only active Brokers, Office Managers, and Personal/Office Assistants connected to a Broker or Office Manager, can use the Helpline. Please do NOT share this phone number with agents.

If you have questions regarding your user class or personal/office assistant accounts, please email us at brokers@crmls.org.