IN THIS ISSUE
Thank you for Joining Us at Thrive ’25!

Watch our recap and highlights of two days of informative panels, sessions, and networking at Thrive ’25 below!

New Product Launches Announced at Thrive ‘25!
Our latest no-cost core product: Real Estate News
Real Estate News is an essential news source, empowering industry professionals with impartial and solutions-oriented information. CRMLS users can now enjoy a complimentary and complete subscription.
Our latest CRMLS Marketplace product: Property Guardian InsurAble
One of the biggest news stories this year in California was the January wildfires, whose effects are still being felt by many, especially in terms of housing and insurance. That’s why we’re offering Property Guardian InsurAble, the sophisticated wildfire assessment service. Their experienced team of insurance and fire risk assessors can drill down into a parcel to deliver a full report, including suggestions of specific property improvements.
Announcing the Value of Representation Initiative
The industry is changing and so are the demands clients put on their agents and brokers. To help you better promote yourself and convey the intrinsic value you bring, we’ve created the Value of Representation initiative, offering flyers, slides, and more for real estate professionals to use at their discretion. Browse our resource page and check back later for updates!
Data That Tells a Story
As part of our Value of Representation campaign, we dug deep into the data to find just how valuable it is to use a verified, MLS-affiliated agent. Check out our findings here.
The Importance of Transparency
CEO Art Carter and VP & General Counsel Ed Zorn have another sit down, this time to discuss the noise surrounding “seller choice” and why maintaining market transparency is key to a successful industry.
Help Shape the Future of CRMLS – Join Our Focus Group
At CRMLS we’re always evaluating new technology to better support our users, and we want your voice in the process.
As a valued leader in your organization, your insights and experience are essential. By joining our Focus Group, you’ll have the opportunity to:
- Provide feedback on potential new product offerings and current systems Be among the first to test new tools
- Influence the technology that drives our industry
Interested? Reach out to focusgroup@crmls.org to learn more.
Days on Market (DOM) Is Now Days Active in MLS (DAM)
MLS is continually evolving, which occasionally means we rethink the names and terms we use to better reflect the reality of what they represent. As such, we have retitled two common MLS statistics to more accurately describe what the numbers represent.
As of June 3, the following terms have changed:
- Days on Market (DOM) is now Days Active in MLS (DAM)
- Cumulative Days on Market (CDOM) is now Cumulative Days Active in MLS (CDAM)
The calculation method for these terms will stay the same, so the way DOM was traditionally calculated is the same way DAM is calculated now. You are not required to take any action; this change was made in the backend of the MLS.
CRMLS Wants to Connect with Your Marketing Team
At CRMLS, we pride ourselves as being broker-first, and we’re always looking for new ways to share important information with you.
The CRMLS MarCom team is working to build connections with the marketing team at participating brokerages as a new touchpoint to ensure transparency in all CRMLS efforts.
If you’d like to take part in this collaboration and connect your marketing team with ours, please fill out this short form.
Compliance
Compliance Top Violations Overview Quarterly General Session
Our next Compliance Quarterly General Session features the Top Violations Overview! This is a great resource for newer agents and a great refresher for seasoned agents and brokers alike. Join us as we discuss the most common violations and provide tips on how to avoid them and the fines associated with them.
Other topics will include CRMLS Rules & Policies, the CRMLS Citation Policy, Registered Process, Clear Cooperation Policy, Coming Soon Status, and CRMLS Member Resources.
Please share the following registration link with your agents.
CRMLS Compliance Quarterly General Session Top Violations Overview
Tuesday, July 22, 2025, at 10 AM

Review the Listing Status Definitions
The CRMLS Compliance Knowledgebase is a collection of guides, reference materials, and FAQs available on our Compliance website. Search or browse by topic to find answers and instructions for your most common inquiries.
This month we highlight CRMLS Listing Status Definitions. It’s important to have a thorough understanding of listing statuses and how they’re to be used.
Please note that any updates to a listing status must be reported to the MLS or input into the MLS database within two (2) days of the change. Failure to report or input the change within that time will result in a status violation.
The following are brief explanations of CRMLS listing statuses:
ACTIVE: A valid listing contract exists, and no offer has been accepted. Marketing and advertising is permitted as defined in Rule 7.9.
ACTIVE UNDER CONTRACT: An offer has been accepted and either the seller requests that property remain in an on-market status and is looking for back-up offers, or the sale is subject to court or other third-party approval. Marketing and advertising, as defined in Rule 7.9, is permitted.
PENDING: The seller has accepted an offer and is not soliciting offers through the MLS. Any marketing or advertising of the property while in Pending status will not be considered a violation of Rule 7.9.
COMING SOON: A valid listing contract exists and no offer has been accepted. The listing broker is in possession of seller-signed instructions to submit the listing as Coming Soon. Marketing and advertising, as defined in Rule 7.9, is permitted. The property is not available for showings in compliance with Rule 9.3.
EXPIRED: The listing agreement has expired.
WITHDRAWN: A valid listing contract is in effect, however the property is no longer being marketed.
HOLD: A valid listing contract exists and no offer has been accepted. Marketing and advertising are still allowed, however the property is not available for showings.
CANCELED: The listing agreement has been canceled.
LEASED: The property has been leased.
SOLD: Escrow has closed.
To learn more about the full definitions of listing statuses, please view the CRMLS Listing Status Definitions quick reference guide.
To search the Knowledgebase library in its entirety, please view our Compliance Knowledgebase.
Compliance Presentations Available to Your Brokerage
As a reminder, CRMLS Compliance is available throughout the year to provide you with various complimentary presentations for your agents. Presentations are available both in-person and virtually. Please fill out our form to schedule Compliance training for your office.
Broker Compliance Helpline
You can contact the Broker Compliance Helpline in three simple steps:
- Make sure your MLS ID is ready (note that only active brokers, office managers, and personal/office assistants connected to a broker or office manager can use theBroker Compliance Helpline). To learn if your ID has the correct MLS user class, please email brokers@crmls.org.
- Call 909-859-2043.
- Press 3 to speak directly to a Compliance Analyst for assistance.
You can reach us Monday – Friday from 8:30 AM – 4:00 PM PT. Please do NOT share this phone number with agents.
If you have questions regarding your user class or personal/office assistant accounts, please email us at brokers@crmls.org.
Enhancements & Products Corner
Upcoming Product Webinars
Join our July webinars to gain insight on our products and systems! This is your chance to learn more about:
- Cloud CMA
- CRMLS App
- SkySlope Forms for BRBC
- Homes Pro App
- ShowingTime for the MLS
- Realtors Property Resource
- Redefinining the Value You Offer to Clients
- REImagineHome AI
- Glide Offers
- CubiCasa
- Down Payment Resource
- ePropertyWatch
- Infosparks Market Statistics
- Compliance Top Violations Overview
- Realtors Property Resource – Prospecting
- Introduction to your MLS
- SavvyCard
Flex
Join our upcoming Flex system webinars available to you!
Matrix
Join our upcoming Matrix system webinars available to you!
- Realist Tax
- Searching 101
- Agent Essentials
- Quick Tips
- CRMLS Marketing Solutions
- Client Collaboration
- Creating a CMA
- Managing Listings
- CRMLS Systems and Products Overview
Paragon
Join our upcoming Paragon system webinars available to you!
- Searching 101
- Quick Tips
- Agent Essentials
- Managing Listings
- Intro to CRS Tax
- Paragon Connect
- Collaboration Center
- Creating a CMA
Did You Know?
We keep a collection of our biggest announcements, including new initiatives, products, and data shares, all in one place for easy reference. Check out our press release page to read detailed looks at some of our most important developments.