March 2026 Broker Report

IN THIS ISSUE

Coming Soon Listings to Join IDX Syndication

No action is required of agents or brokers. Read below for more details. 

Effective March 31, Coming Soon listings will start appearing in IDX syndication to provide clients with a more complete picture of the market and boost engagement. Since the standard Coming Soon status lasts for 21 days, this change automatically applies to Coming Soon listings added to the MLS on or after March 10. 

IDX stands for “Internet Data Exchange,” and is a type of data syndication feed that allows listings to be featured on public, third party websites, portals, and applications. 

This change comes at the request of numerous CRMLS agents and brokers and is supported by CRMLS to increase transparency and meet user demand. When Coming Soon listings are syndicated through IDX, they gain greater visibility, attract more interest, and foster cooperation among agents. 

Note: Coming Soon listings are prohibited from being shown, in person or through virtual tour, to potential buyers and clients. The listing status must be changed to Active before any showings can occur.

Compliance

Internet & Photo Syndication Settings

Updating your listing’s internet and photo syndication settings? 

According to Rule 19.2.10, IDX feeds can include listings unless sellers instruct their listing brokers to withhold any or all property information from online visibility. Listings can be withheld from, but not limited to, publicly accessible websites or VOWs. 

Once a listing is finalized, Rule 11.8 of the CRMLS Rules and Policies prohibits removing any historical data, including photos, from the MLS. However, the listing agent can update settings before closing. They can also request their local association or CRMLS to set a finalized listing to “Internet: NO,” preventing third-party sites from retrieving listing photos. Still, neither the association nor CRMLS can ensure third-party sites will remove all historical photos once they have circulated online. 

A second option would be to remove any photos, at the client’s request, before the listing goes under contract. This is provided that at least one (1) photo remains and shows a substantial portion of the property’s exterior.   

Note: While photos cannot be removed once a listing is under contract, the Internet Display can still be turned on or off at any time, regardless of the status. 

Read the Rules and Policies and Compliance Knowledgebase library for more details.

Compliance Quarterly General Session – Top Violations Overview  

The first Compliance Quarterly General Session of 2026 is coming soon, providing a great resource for newer professionals and a helpful refresher for more seasoned agents and brokers. Join us at next month’s webinar to learn about the most common compliance violations and get actionable tips on how to avoid them and the associated fines.   

Other topics will include CRMLS Rules & Policies, the CRMLS Citation Policy, the Registered Process, the Clear Cooperation Policy, Coming Soon status, and CRMLS Member Resources.   

Please share the following registration link with your agents. We hope to see you there! 

CRMLS Compliance Quarterly General Session Top Violations Overview 
Tuesday, April 21, 2026, at 10:00 AM PT

Compliance Presentations are Available to Your Brokerage

CRMLS Compliance is available to provide your agents with complimentary presentations. Please fill out our form to schedule a training session.

Broker Compliance Helpline

You can contact the Broker Compliance Helpline in three simple steps:

1. Make sure your MLS ID is ready . To confirm your ID has the correct MLS user class, please email [email protected]. 
2. Call us at 909-859-2043
3. Press 3 to speak directly to a Compliance Analyst for live assistance

You can reach us Monday – Friday from 8:30 AM – 4:00 PM PT. Please do NOT share this phone number with agents.

Note: Only active brokers, office managers, and personal/office assistants connected to a broker or office manager, can use the helpline.

If you have questions regarding your user class or personal/office assistant accounts, please contact us at [email protected].