Cumulative Days Active in MLS
(CDAM) records will reset at 30 days instead of 90 days
More information below
This communication is intended to provide some additional clarifying details of the new Cumulative Days Active in MLS (CDAM) update.
On November 19, CRMLS reduced the window of time before resetting CDAM from the current 90-days to be only 30-days.
Any property that was previously listed in the MLS, and is then being relisted as a new listing, on or after November 19 will have their CDAM calculated based on the property being off-MLS for 30 days instead of 90 days. Please note, if the property has transferred ownership CDAM will also reset to zero on the first day of the new listing.
For a property that has been relisted prior to 11/19, the CDAM calculation will still be based on the old rule of 90 days until the vendor operating the search platform can manually adjust these existing listings to match the new rule.
No action is required of you, however you will notice a change in listing data accordingly.
This change arrived based on a reevaluation of how best to display the current market. Previously, it took several months to create an accurate market analysis. Now with faster information tools, we’ve found that a complete picture of the market can be more accurately reflected in just a 30-day period.
Holiday Closures
The CRMLS office will be closed on the following dates:
- Thursday, November 27 & Friday, November 28, in observance of Thanksgiving
- Wednesday, December 24, from 12-5pm in observance of Christmas Eve
- Thursday, December 25, in observance of Christmas
- Wednesday, December 31, from 12-5pm in observance of New Year’s Eve
If you require support during those times, please log in to your REcore dashboard and submit a support form. A CRMLS representative will address your inquiry on the next open business day. Additional support resources and answers to frequently asked questions are available here.
We hope you have a festive holiday season.
SkySlope Breeze has Launched! Register for our Upcoming Webinars
Join us for an exclusive, in-depth preview of how SkySlope Breeze simplifies the seller disclosure process for both you and your clients. CRMLS users receive this mobile-optimized tool at no cost, so you can quickly distribute essential forms as easy-to-complete, guided questionnaires for your clients.
Register for one of our four upcoming webinars to learn how to use SkySlope Breeze to prepare documents, minimize client confusion, and save valuable time.
You’ll also get an overview of Breeze’s companion product, SkySlope Forms, a multipurpose contract platform integrated right into the MLS.
SkySlope Forms & Breeze Training
MLS Stats
Compliance
Use of Media Without Prior Written Authorization
This month, we’re highlighting CRMLS Rule 11.5(b) – Use of Media Without Prior Written Authorization.
Per this rule, photos and other media submitted to the MLS require written authorization from the appropriate parties before they can be uploaded to your listing. By submitting specific media to the MLS, the participant and subscriber represent and warrant that they own the right to reproduce and display the content, or that they have procured such rights and all necessary licenses from the appropriate parties.
Note: Obtain written authorization before uploading any media to the MLS.
Only original files may be uploaded. Do not copy media or photos from other listings or third parties, even if you have permission. Any media you create personally does not require written authorization.
If you use a photographer, always ask if they have a preferred written agreement available. Additionally, the C.A.R. P.I.A. Form (Property Images Agreement form) is another option to fulfill the written authorization requirement. Any written authorization obtained does not need to be provided to CRMLS unless specifically requested. However, it must be kept in your files and made available upon request.
Click here for a complete guide on Photographers and Media FAQ.
For more information on CRMLS Rules, please review our Rules and Policies.
To access the full Compliance Knowledgebase library, please click here.
How to Reactivate a Canceled Listing
As a friendly reminder, brokers and office managers may choose to reactivate a canceled listing within seven days of its cancellation date. If you submit a reactivation request more than seven days after the cancellation date, you will need to refer your listing to CRMLS Compliance for further review and possible approval.
Compliance Presentations Available to Your Brokerage
As a reminder, CRMLS Compliance is available throughout the year to provide your agents with a variety of complimentary presentations for your agents. Presentations are available both in-person and virtually.Please fill out our form to schedule Compliance training for your office.
Broker Compliance Helpline
You can contact the Broker Compliance Helpline in three simple steps:
- Make sure your MLS ID is ready (note that only active brokers, office managers, and personal/office assistants connected to a broker or office manager can use the Broker Compliance Helpline). To learn if your ID has the correct MLS user class, please email brokers@crmls.org.
- Call 909-859-2043.
- Press 3 to speak directly to a Compliance Analyst for assistance.
You can reach us Monday – Friday from 8:30 AM – 4:00 PM PT.
Note: Only active Brokers, Office Managers, and Personal/Office Assistants connected to a Broker or Office Manager, can use the Helpline. Please do NOT share this phone number with agents.
If you have questions regarding your user class or personal/office assistant accounts, please email us at brokers@crmls.org.
Enhancements & Products Corner
Explore the Latest in AI Imaging Software
The most recent REimagineHome AI update makes it easy to virtually stage and enhance your listing photos. New features include the conversational chat interface Design Companion and speech support in 15+ languages. Learn more about REimagineHome AI 3.0 in our press release, watch a video overview, and get started with this helpful guide.
Find Local Photographers Fast in CubiCasa
CubiCasa, the no-cost digital floor plan solution, now features a location-based search that helps you find qualified photographers in your area. Check out our Knowledgebase for more information on using CubiCasa.
Upcoming Product Webinars
Rayse Masterclass: The Coming Buyer Wave
December 9, 2025 @ 1:00 PM PT
Learn the exact systems used by top agents to build transparent, trust-driven workflows with Rayse. Christian Dwiggins, Rayse CEO, will be joined by Tristan Ahumada, co-founder of A Brilliant Tribe, to show you how to prove your value and establish yourself as the obvious choice in 2026.
Webinars for January 2026 will be available for registration in next month’s broker report.
Paragon
System Updates:
- November 4: Improvements to the Paragon Connect app as well as the web and mobile versions of the Collaboration Center. Clients now have greater access to Paragon’s tools and essential property information
- November 18: Easily manage listings that have exceeded their contract date threshold in the web and mobile versions of Paragon Connect
Did You Know?
How well do you know real estate rules and regulations? Take our CRMLS Compliance quiz to test your knowledge, learn to spot common violations, and uncover misconceptions before they impact your business..
