You are currently viewing CRMLS Rapattoni Broker Report: 2021 Year End Update

CRMLS Rapattoni Broker Report: 2021 Year End Update

Welcome to the CRMLS 2021 Year End Update. This information is available for you to share with your agents and office staff.

CEO Update

  • See below for a quick summary on current industry legal happenings:
    • NAR & DOJ – The US Department of Justice has investigated NAR and MLS practices since 2019, focusing on buyer broker compensation and the Clear Cooperation Policy. NAR and the DOJ agreed on a settlement in 2020, but the battle reignited when the DOJ pulled out of the agreement in July 2021. Update: DOJ’s October 13 response to NAR petition.
    • Moehrl vs. NAR et al.  – A class action lawsuit filed in 2019 challenges the sharing of sales commissions between listing brokers and buyer’s brokers, arguing that sellers overpay under this system. 
    • Sitzer v. NAR et al. – A lawsuit filed in 2019 seeking class action status challenges, like Moehrl, the system by which home sellers pay the commissions of buyer’s brokers, arguing that sellers overpay. 
    • REX vs Zilllow & NAR – A lawsuit filed in March 2021 by non-MLS/NAR real estate brokerage REX alleges antitrust violations against NAR and Zillow for separating MLS and non-MLS listings on Zillow’s website.  
    • Leeder vs NAR et al. – A class action lawsuit filed in January 2021 alleges that sharing commissions between listing and buyer brokers inflates buyer costs in the form of higher home prices.  
    • PLS vs. NAR & CRMLS – A lawsuit filed in May 2020 by PLS against NAR and CRMLS alleging that the Clear Cooperation Policy violates antitrust law. 

Compliance Corner


Access your AOR dashboard today!

The Dashboard is your hub for all CRMLS products and services available to you at no additional cost. The CRMLS Dashboard collects all the new products & services from CRMLS into one simple, easy-to-use interface.

You will need to access this dashboard to exclude listings from the MLS through our Registered Listings service. See instructions below.

Glendale AOR

To access the Dashboard, you need a username and password. Here’s how to get started:

  1. Visit our website, go.crmls.org, and click on the “MLS Dashboard Login” button.
  2. If you have used the CRMLS Dashboard before, enter the same username and password you’ve been using.
    1. You’ll go straight to the CRMLS Dashboard from there. Learn more about the benefits of having a Dashboard below!
  3. If you have not used the CRMLS Dashboard before, scroll down and click on “Forgot Password.”
    1. On the “Forgot Password” screen, enter your Rapattoni username.
    2. Follow the prompts to reset your password and create a new one.
  4. For security purposes, as of now, the CRMLS Dashboard does not save your username or password. We know this is a workflow change for you! Be sure to save your MLS username and password in a safe place that only you can access.

High Desert AOR

To access the Dashboard, you need a username and password. Here’s how to get started:

  1. Visit our website, go.crmls.org, and click on the “MLS Dashboard Login” button.
  2. If you have used the CRMLS Dashboard before, enter the same username and password you’ve been using.
    1. You’ll go straight to the CRMLS Dashboard from there. Learn more about the benefits of having a Dashboard below!
  3. If you have not used the CRMLS Dashboard before, scroll down and click on “Forgot Password.”
    1. On the “Forgot Password” screen, enter your Rapattoni username PLUS an “HD” prefix. For example, if your Rapattoni username is 12345, your CRMLS Dashboard username will be HD12345.
    2. Follow the prompts to reset your password and create a new one.
  4. For security purposes, as of now, the CRMLS Dashboard does not save your username or password. We know this is a workflow change for you! Be sure to save your MLS username and password in a safe place that only you can access.
  5. For additional information, visit the High Desert AOR Resource Center or view the PowerPoint presentation.

Until the new CRMLS system arrives for High Desert members, you can continue to access Rapattoni with your existing username and password. You can still access all your current products directly or through Rapattoni like you currently do. We’re offering you the chance to become comfortable with the CRMLS Dashboard, at your own pace, before it replaces your login workflow. You’ll find the Dashboard adds more to your MLS experience, at no additional cost, in one central location.


Registered Listings

The Registered Listings service has arrived in the Listing Toolbox on your Dashboard! From now on, when your sellers direct you to keep a listing out of the MLS, you can use the Registered Listing service in your Listing Toolbox to enter and manage these excluded listings.

Watch our video for a quick overview of the new service:

Check out the CRMLS Knowledgebase has resources available anytime. You can find out more about the Registered status in our FAQ, along with step-by-step guides on the new process to enter and edit new Registered listings.


New CRMLS-exclusive Realtor.com feature

CRMLS is collaborating with Realtor.com to add a new beta feature that improves listing attribution. Home buyers and sellers can now click on a link on Realtor.com listing detail pages to go straight to a CRMLS listing agent’s profile page.

Claim your free profile on Realtor.com TODAY to create an eye-catching, engaging landing page that will help consumers find you easily.

This new transparency feature does NOT affect Realtor.com‘s lead generation tools. Lead forms will stay the same, helping consumers find buyer agents to navigate them through the buying process.


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