Trending Topics for Compliance: July 2022

Curious to know what our Compliance Department is hearing? Read our top trending items for the month.

1. What Happens if the Listing Broker is the Seller of the Property?

California Law requires a valid listing agreement when the Listing Broker is also the seller. Listing Brokers must input all properties located within the MLS Service Area within two (2) Days of the Effective Date of any listing agreement into the MLS.  

2. What to Know When Submitting a Citation Review Request 

When submitting a Citation Review Request (CRR), there are a few things that agents and brokers should be aware of to ensure that the CRR is adequately completed and submitted to CRMLS. The party in receipt of the citation and fine should be the requestor of the CRR. The only exception is that a Broker or an Office Manager may submit a CRR on behalf of one of their agents. 
It is important to note that assistants are not authorized to submit a CRR on behalf of an agent, nor are agents permitted to submit requests on behalf of their broker.   

Once you have completed and submitted the CRR, look for the computer-generated email confirmation. This will let you know that the form was completed successfully. If you do not receive an email confirmation, the submitter likely did not submit the form correctly. Therefore, we did not receive it. Occasionally, we may request additional information after receiving the CRR. Please check your email for any requests that may have been sent from us.     

After receiving the CRR, the CRMLS Billing Department will send out an email confirmation. We will temporarily withdraw any payment due on the citation pending the outcome of your review. This email also informs you that we will forward your request to your Association for review. Your Association will reach out to you directly regarding the next step in the process. 

3. Compliance Quiz – Question of the Month 

We recently launched a new CRMLS Compliance Quiz.

The quiz is short, optional, and anonymous. It helps educate agents about standard rules violations, saving you time, money, and stress. We want you to learn standard rules and pitfalls here, not through a violation notice.  
This month we will visit question #5 on the Compliance Quiz

“Nobody likes getting a citation. We don’t like giving them either. If CRMLS Compliance sends you a citation, how long do you have before you have to pay the fine or file a Citation Review Request?” 

Answer: Within twenty (20) calendar days of receipt of a citation, you must pay the fine in full or submit a Citation Review Request form to have the citation reviewed by the agent’s Association. Suppose the citation and violation recipient does not take action within 20 days; in that case, this may subject the violator to suspension from the MLS per rule 17.2 or the CRMLS Rules and Regulations. Please visit our webpage. 

4. Register your office for CRMLS Compliance General Session webinars

Join us as we discuss CRMLS’ Top Violations Overview.
During this presentation, we will dissect the most common violations and provide you with tips on how to avoid them and the fines associated. Other topics include:

– Where the CRMLS Rules & Regulations and fines originate
– The CRMLS Citation Policy
– Registered Process
– Clear Cooperation Policy
– Coming Soon Status

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