CRMLS Spotlight: An Industry Conversation with Sherry Chris
Tuesday, September 30 @ 2:00 PM PT
In our next CRMLS Spotlight, we welcome Sherry Chris, a longtime veteran of the real estate industry and one of its most influential minds. Among the many roles she’s filled, her latest as Independent Consultant and Special Advisor to NAR’s CEO, Nykia Wright is especially noteworthy. This webinar is about more than just hearing Sherry’s invaluable insights into contemporary real estate – it’s also an opportunity for CRMLS brokers to have their questions answered and share their concerns, priorities, and ideas for a better industry.
Join this webinar to have your voice heard, as your perspective is crucial to our overall success. Register today – space is limited!
Note: This webinar is limited to brokers and office managers only, please do not share.
Answers To Your Questions on The Latest Form Revision
Please read below for guidance on the amended C.A.R. MLSA form:
The California Association of Realtors (C.A.R.) has updated its Multiple Listing Service Addendum (MLSA) Form. Upon reviewing the revised language, we would like to offer some clarifying points on several key items.
For a complete list of FAQs, go here.
In Paragraph 3 (PUBLIC AND PRIVATE MARKETING OF PROPERTY; “CLEAR COOPERATION POLICY”), Section C, the form reads:
CRMLS permits private marketing under Rule 7.9.1 No-Cooperation Listing (a.k.a. office exclusive exception). Under this rule, brokers are allowed to engage with off-market listings in one-to-one promotions with their agents and clients. However, CRMLS rules do NOT allow one-to-one promotion or marketing with licensees who aren’t affiliated with the listing brokerage. If you publicly market an off-MLS listing to anyone outside of the brokerage, it triggers the Clear Cooperation Policy (CCP) Rule. This will require the listing to be submitted to the MLS.
In Paragraph 4 (PROPERTY LISTING INFORMATION ON THE INTERNET), Section A, the form reads:
“Total Internet Opt Out” is the equivalent of selecting “Internet: No.” This means the listing will not appear on IDX or VOW, and it will not be syndicated to third-party websites such as Zillow and Realtor.com. Additionally, the listing agent cannot advertise the listed property on any internet-based platform themselves. However, the property will still be visible within MLS systems accessed by all CRMLS users, as well as in client collaboration portals provided by those systems, such as Matrix Onehome, Paragon Collaboration Center, and Flexmls Portal.
In Paragraph 5 (MARKETING OPTIONS), Section B, the form mentions DELAYED MARKETING LIMITED EXPOSURE. This means that CRMLS, along with roughly 80% of MLSs nationwide, does not support this NAR-created status.
We hope this helps clear up any confusion about the wording in this form. Please contact us for support if you have questions.
MLS Stats
CRMLS Wants to Connect with Your Marketing Team
CRMLS takes pride in being broker-first, and we’re always looking for new ways to share important information with you.
The CRMLS MarCom team is working to build connections with the marketing teams at participating brokerages as a new touchpoint to ensure transparency in all CRMLS efforts.
If you’d like to participate in this collaboration and connect your marketing team with ours, please fill out this short form.
Compliance
Duplicate Listing – Property Already Listed by Another Broker
The CRMLS Compliance Knowledgebase is a collection of guides, reference materials, and FAQs available on the CRMLS Compliance webpage. You can search or browse by topic to find answers and instructions for the most commonly asked questions.
This month, we’re highlighting CRMLS Rule 7.2 (Duplicate Listing – Property Already Listed by Another Broker).
Per this rule, “The MLS allows one listing per property type for a specific property. There may be situations where more than one Broker believes they have a valid listing agreement for the same property. The MLS and/or Association cannot determine the validity of claims of competing contracts. It is the responsibility of the Brokers and seller to resolve the validity question prior to entering a listing into the MLS. Entering a listing into the MLS without a valid listing agreement is a violation of MLS Rules. Failure to remove a listing from the MLS following cancellation or expiration is a violation of MLS Rules.”
For more information on CRMLS Rules, please view our Rules and Policies.
To search the Compliance Knowledgebase library in its entirety, please click here.
Compliance Quarterly General Sessions on Top Violations
Our final Compliance Quarterly General Sessions for 2025 is here! This is a great resource for newer agents and a helpful refresher for seasoned agents and brokers. Join us next month as we discuss the most common compliance violations while providing tips on how to avoid them and the fines associated with them.
Other topics will include CRMLS Rules & Policies, the CRMLS Citation Policy, Registered Process, Clear Cooperation Policy, Coming Soon Status, and CRMLS Member Resources.
Please share the following registration link with your agents.
CRMLS Compliance Quarterly General Session Top Violations Overview
Tuesday, October 21, 2025, at 10 AM
Compliance Presentations Available to Your Brokerage
As a reminder, CRMLS Compliance is available throughout the year to provide your agents with a variety of complimentary presentations for your agents. Presentations are available both in-person and virtually.Please fill out our form to schedule Compliance training for your office.
Broker Compliance Helpline
You can contact the Broker Compliance Helpline in three simple steps:
- Make sure your MLS ID is ready (note that only active brokers, office managers, and personal/office assistants connected to a broker or office manager can use the Broker Compliance Helpline). To learn if your ID has the correct MLS user class, please email brokers@crmls.org.
- Call 909-859-2043.
- Press 3 to speak directly to a Compliance Analyst for assistance.
You can reach us Monday – Friday from 8:30 AM – 4:00 PM PT.
Note: Only active Brokers, Office Managers, and Personal/Office Assistants connected to a Broker or Office Manager, can use the Helpline. Please do NOT share this phone number with agents.
If you have questions regarding your user class or personal/office assistant accounts, please email us at brokers@crmls.org.
Enhancements & Products Corner
Upcoming Product Webinars
Join our October webinars to gain insight on our products and systems! This is your chance to learn more about:
- Down Payment Resource
- CRMLS App
- Cloud CMA
- Realtors Property Resource
- Realtors Property Resource – CMA
- Realtors Property Resource – Searching
- Redefinining the Value You Offer to Clients
- ReImagineHome AI
- InfoSparks Market Statistics
- ShowingTime for the MLS
- SavvyCard
- SkySlope Forms for BRBC
- CubiCasa
Flex
Join our upcoming Flex system webinars available to you!
Matrix
Join our upcoming Matrix system webinars available to you!
- Quick Tips
- Client Collaboration
- Marketing Solutions
- Realist Tax
- Searching 101
- Agent Essentials
- Creating a CMA
- System and Products Overview
- Managing Listings
Paragon
System Updates:
- 8/27: Paragon improves the user experience with enhancements to widgets and the system interface.
- 09/09: Paragon introduces system enhancements that create a designated space to manage and display floor plans within each listing.
Join our upcoming Paragon system webinars available to you!
Did You Know?
As wildfire season ramps up, be prepared by knowing the assistance available in your area. Access our Emergency Resources to find various relief efforts across California.
